Integrations
AI integrated
End to end
Why Talkdesk?
Artificial Intelligence as the basis of modern customer experience
Better customer experiences start with Artificial Intelligence. With AI, you can effortlessly respond to customer needs, provide personalized service, and even predict future needs. These valuable insights help you truly listen to your customers.The Talkdesk CX Cloud™ and Industry Experience Clouds™ are equipped with generative AI to automate your customer service, support agents, uncover hidden opportunities, and operationalize AI.
Together, this leads to improved customer experiences, and who wouldn't want that!
Talkdesk provides the most comprehensive customer experience solution on a global cloud-native platform, recognized by Gartner as the leading company fulfilling customer service ambitions.
With rapid deployment and ease of use, agents and employees can get started quickly without extensive training, while administrators can effortlessly make improvements .
Enjoy seamless integrations with over 60 CRM and business systems, plus access to a marketplace with over 80 contact center applications and services.
Easily adapt the platform to evolving business needs with a high level of configuration, personalization, and customization.
Harness the power of AI for higher efficiency, lower costs, and data-driven customer interactions.
With Talkdesk, companies can count on a secure, enterprise-scale platform, 100% guaranteed uptime and global call quality, supporting more than 1,800 companies worldwide.