Talkdesk

Talkdesk.

Has your customer service team expanded from a small group to over 20 agents? Are you finding that your current ticketing system and workflows are falling short of your company's increasing demands? Prepare for the next level with Talkdesk! With over 70 ready-to-use integrations, Talkdesk provides flexible and user-friendly customer contact software tailored to your growing needs. Curious about how Talkdesk can streamline your customer interactions? Contact us for more information!

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Integrations

AI integrated

End to end

Why Talkdesk?

Artificial Intelligence as the basis of modern customer experience

Better customer experiences start with Artificial Intelligence. With AI, you can effortlessly respond to customer needs, provide personalized service, and even predict future needs. These valuable insights help you truly listen to your customers.The Talkdesk CX Cloud™ and Industry Experience Clouds™ are equipped with generative AI to automate your customer service, support agents, uncover hidden opportunities, and operationalize AI.

Together, this leads to improved customer experiences, and who wouldn't want that!

Functionalities.

End-to-end solution

Talkdesk provides the most comprehensive customer experience solution on a global cloud-native platform, recognized by Gartner as the leading company fulfilling customer service ambitions.

High speed and training

With rapid deployment and ease of use, agents and employees can get started quickly without extensive training, while administrators can effortlessly make improvements .

Integrations

Enjoy seamless integrations with over 60 CRM and business systems, plus access to a marketplace with over 80 contact center applications and services.

Customisable to your preferences

Easily adapt the platform to evolving business needs with a high level of configuration, personalization, and customization.

AI Integrated

Harness the power of AI for higher efficiency, lower costs, and data-driven customer interactions.

Safety

With Talkdesk, companies can count on a secure, enterprise-scale platform, 100% guaranteed uptime and global call quality, supporting more than 1,800 companies worldwide.

Download het whitepaper!

Lees hoe Talkdesk door middel van AI de klantervaring daadwerkelijk verbetert, de efficiëntie verhoogt en de omzet vergroot.

Hartelijk dank!

Download jouw aanvraag direct door op onderstaande knop ' te klikken. Ook ontvang je het whitepaper over enkele minuten in je mailbox.
Heb je vragen of wil je van gedachten wisselen over Genesys Cloud? We helpen je graag verder.
Neem contact met me op via 088 4260100 of via info@cloudoe.nl.

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